Career Connections

Laura Mahnke

Major: Event Management

Minor/option/emphasis: Hospitality Management

Company/Organization: Grand Geneva Resort (Marcus Corporation)
Company/Organization website:
Destination: Lake Geneva, Wisconsin
Timeframe: Summer

Advisor/Coordinator Email:

I was responsible for...
My responsibilities for this internship have included setting up for events, working actual events, shadowing event planners on the day of a wedding and special event, knowing what specific things an event needs (coffee, buffet, soda, ect), serving events, and knowing everything about the event that is being held. You also will have to know how to read a BEO and have an outgoing personality as you will be interacting with clients and guests very often.

I accomplished...
My greatest accomplishment from this experience has been finishing my passport program. The Marcus Corporation gives its interns the opportunity to complete a program called the passport program. The passport program is a list of tasks that you can choose to do to help you learn more and gain more experiences within the events and hospitality industry. Some of the tasks include: Shadowing a department of your choice, writing a report about what you would add or change to the Grand Geneva Resort, selecting a mentor to give you job advice and tips, attending meetings, and visiting a competitor hotel or restaurant. If you successfuly complete the program they give you a money reward. That way it is another incentive to finish as well as all the knowledge you would gain.

I learned...
My greatest lesson learned from my experience has been being able to learn a wide variety of knowledge about the events and hospitality industry from different departments within events. This internship experience is quite different from others because I don't spend the entire 10 weeks within one job. I move around every 2 weeks to different depratments within events to learn about all it takes to run an event. Some of the departments include: Set- Up, Banquets, Serving, Corporate concierge, and event planner/manager. I feel that each department has given me a glimpse at all it takes to put on a successful event. If I had to say one thing I learned though I would say that it really does take a team to put on an event.

Advice for others...
My advice would be to look for an internship on something you are possibly thinking about working in the future. For example if you wanted to be a wedding planner try to find an internship that focuses on weddings because shadowing/ working with weddings will help you learn if that's the specialty you would want to work in for future job opportunities.

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